A-LIGN Continues to Assist Clients in the Title Insurance and Settlement Services Industry

By: Neil Gonsalves, Director of Assurance and Compliance Services at A-LIGN Director of Assurance and Compliance Services Director of Assurance and Compliance Services We performed one of the very first SSAE 16 examinations for a Top 10 Land Title Underwriter in the U.S. and continue to work with Title Agencies to help them with their […]

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A 3-Step Guide for Dealing with Consumer Complaints in the Collections Industry

By: Neil Gonsalves, Director One of the ongoing issues for the ARM and collections industry is the ever-present complaint process. Our clients ask themselves: Are we handling our complaints appropriately? Are the complaints legitimate? How do we resolve complaints? What are we really responsible for? Little overwhelming? Here at A-LIGN, we want our clients to […]

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A-LIGN Becomes Data Privacy Day Champion

This year A-LIGN is participating as a Data Privacy Day (DPD) Champion. As a DPD Champion, A-LIGN recognizes and supports the principle that organizations, businesses, and government all share the responsibility of proper data management by ensuring the privacy and safeguarding of their data. Data Privacy Day is observed annually on January 28 as an international awareness […]

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A-LIGN Implements Center of Excellence Program to Improve Audit Experience

By: Scott Price, Managing Partner of A-LIGN With the start of the new year, we introduce a new program: A-LIGN’s Center of Excellence (CoE), which was developed to build upon our strong client relationships and high quality service delivery. In our efforts to continually improve upon our current assessments and reporting procedures, we are implementing the […]

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CFPB Examination Frequently Asked Questions

By: Sara McLane, Senior Consultant at A-LIGN During the ACA Int’l Conference last week, we answered many questions regarding the CFPB exam and what offerings we, as an independent third-party audit firm, can provide the ARM industry in preparation for the highly anticipated exam. Below is a list we have compiled of the most frequently […]

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Comprehend Compliance: A-LIGN Speakers are Available for your Next Event!

Looking for qualified compliance professionals to speak at your next event? A-LIGN is pleased to offer speakers who are strictly focused in the regulatory compliance arena and posses extensive knowledge in the following industries: payroll, collections, healthcare, data and information management.

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Preparing your Collection Agency for the CFPB Examination

By: Neil Gonsalves, Director at A-LIGN OVERVIEW On October 24, 2012 the Consumer Financial Protection Bureau (CFPB) published a rule that would allow the CFPB to federally supervise the larger consumer debt collectors/collection agencies. One of the main objectives of the CFPB Examination is to ultimately help ensure that consumers that are affected by the […]

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Happy New Year from A-LIGN

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A-LIGN 2013 Community Commitment

A-LIGN is proud to employ some of the most talented professionals in the industry who also dedicate their skills and talents to our community. Giving back to the community is a quality we value highly for all employees and in an effort to make volunteering more accessible, A-LIGN will now offer ‘community service days’ for […]

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Happy Holidays from A-LIGN

At the close of another year, we gratefully pause to wish you a warm and happy holiday season.  

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