A-SCEND’s Upcoming Release “Action Required” Status to Improve User Experience

A-SCEND will release a new feature “Action Required” status to help users streamline their workflow, creating an improved customer experience.  Jason Kosecki, A-LIGN’s Principal Product Operations Manager, launched a new blog series to explore recent releases and upcoming changes to A-SCEND.

Hi there everyone, I’m Jason Kosecki, A-LIGN’s Principal Product Operations Manager for A-SCEND.  I’m excited to kick off this blog series as a platform to announce A-SCEND’s new releases and upcoming features!  It’s my job to listen to customer feedback and use this information to continuously improve the platform.  So, in the coming weeks and months, we will be using this blog series to keep you updated on all things A-SCEND because after all, my team is doing some pretty cool work!

In case you’re not familiar, A-SCEND is our end-to-end compliance management platform purpose-built for cybersecurity compliance, with an emphasis on the end-user.  A-SCEND streamlines the audit process by centralizing evidence collection, standardizing compliance requests, and consolidating multiple audits into a single audit experience.

Let’s jump right into it with one of our upcoming releases, “Action Required” status.

“Action Required” Status Will Simplify Workflow

Within the A-SCEND platform, tasks marked as “action required” are high priority items that need immediate attention or clarification from our clients.  A-SCEND will easily communicate this need to the user, making the task boldly stand out and easy to submit.

As you see in the above image, “Action Required” tasks will have their own column (highlighted in orange), and tasks in the “Request” view will have their own label, as seen in the image below.

Benefits of the Upcoming Feature

“Action Required” will be its own status, and the workflow for addressing one of these requests is simple and streamlined, resulting in an improved user experience.  With the upcoming release of “Action Required” status, you will:

  1. Easily view what actions need your attention
  2. Keep these actions more organized due to the creation of a new dedicated column
  3. More easily plan and properly delegate workload to address the actions
  4. Have more transparency into your audit process via the dashboard

A-SCEND Minimizes Expenditures and Increases Productivity

A-SCEND allows organizations to conduct audits more easily and creates a strategic compliance model that will minimize the expenditures of conducting multiple audits and lower the operational expenses of lost productivity.  The A-SCEND compliance management solution brings together user-friendly software with years of multi-framework audit and compliance experience into a single SaaS application designed to bring you through the entire lifecycle, from readiness to final report.  With the upcoming “Action Required” feature, we will improve our client’s experience by making sure they aren’t wasting time trying to figure out what actions need to be immediately addressed.

As always, I want to hear from you!  If you have input, comments, ideas for upcoming releases or just want to tell me how much you love A-SCEND 😉, please reach out to [email protected]